RANCHO SANTA MARGARITA, Calif., April 11, 2017 — Quandis, Inc., a leading default management mortgage technology provider, announced that it has been named a top 100 mortgage technology provider by HousingWire for 2017. The annual HW TECH100™ list honors the most innovative and progressive technology firms in the U.S. housing economy.
“The companies that make up the 2017 HW TECH100™ are the cream of the crop of the entire housing industry, from real estate to mortgage lending, servicing, and investment,” said HousingWire Senior Financial Reporter Ben Lane. “These companies aren’t just taking part in the housing industry’s technological revolution; they’re leading it.”
Quandis accomplished a number of different software advances that were instrumental in it earning a spot on the list. The company launched Quandis Court Connect (QCC), a sophisticated data service that effectively automates the much needed monitoring of state courts for business-critical case activity. In addition, Quandis developed a new solution to help organizations comply with new changes to the Military Lending Act (MLA).
Further, the company also made advances with its core workflow product, Quandis Business Objects (QBO), which is a highly configurable business rules and business process-driven solution. QBO arms organizations with industry-leading workflow technology that contains an integrated suite of web services for effectively managing enterprise-wide operations.
QBO is used by companies ranging from large-scale to small and mid-tier organizations. Users on the business side can easily author, configure and implement a myriad of different rules that automate numerous complex processes and workflows — without the costly and time consuming assistance of IT.
“We are pleased to be lauded by HousingWire as an industry-leading vendor that is laser-focused on making the default servicing space in the mortgage industry more efficient,” said Scott Stoddard, CEO of Quandis. “The enterprise-class solutions that we develop have and continue to solve so many different pain points for organizations. Our entire company is honored to be named to HousingWire’s prestigious TECH100™ list.”
“The companies in the 2017 HW Tech100 cover the entire mortgage finance spectrum. There’s hardly a corner of our industry that hasn’t been transformed in some way, either by fintech startups focusing on a specific software need or legacy companies evolving to compete in the new environment,” said HousingWire Magazine Editor Sarah Wheeler. “Now more than ever, these companies are delivering the innovation this industry needs to do its most important job: supporting the American Dream.”
Quandis’ solutions are utilized by servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers and agents and brokers, and other third party vendors.
Founded in 2003 and headquartered in Rancho Santa Margarita, California, Quandis is a leading default management software provider specializing in web-based solutions for the mortgage industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.
HousingWire is the nation’s most influential industry news source covering the U.S. housing economy, spanning residential mortgage lending, servicing, investments, and real estate operations. The company’s news, commentary, magazine content, industry directories, and events give more than one million industry professionals each year the insight they need to make better, more informed business decisions. Winner of numerous awards, including a 2012 Eddie Award for national editorial excellence in the B2B Banking/Business/Finance category, HousingWire has been recognized for excellence in journalism by the Society of Business Editors and Writers, the American Society of Business Press Editors, the National Association of Real Estate Editors, and Trade Association Business Publications International. Learn more at www.housingwire.com.
Profundity Communications, Inc.
GRAPEVINE, Texas, Feb. 15, 2017 — MBA National Mortgage Servicing Conference & Exposition — Quandis, Inc., a leading default management mortgage technology provider, announced at the MBA’s yearly servicing conference being held at the Gaylord Texas Hotel that it has seamlessly integrated its court case search solution, dubbed Quandis Court Connect (QCC), with KMC Information Systems, L.C.’s (KMCIS) CaseAware® case management system (CMS) for law firms.
QCC is a sophisticated data service that automates the monitoring of state courts for desired case activity and immediately notifies users when any activity occurs. Often, users at law firms manually visit court websites on a one by one basis in order to locate cases of interest, which is onerous, labor intensive, and prone to errors and missed cases.
The new integration allows CaseAware® users to easily initiate searches for any type of court case across the country directly from within CaseAware®, which is a leading CMS that is widely utilized by law firms. Detailed case information is located and seamlessly populated back into CaseAware®. This eliminates manual intervention, data re-entry, saves time, and delivers newfound efficiencies.
“There is a rampant problem whereby law firms regularly perform manual searches on court websites, which accompanies many issues, inefficiencies and risks,” said Scott Stoddard, CEO of Quandis. “QCC completely eliminates this problem and now that our service is integrated with CaseAware®, the processes and workflows are fully streamlined for law firms.”
Key components of QCC include:
- Docket monitoring that quickly locates the desired type of case and feeds any docket changes back into CaseAware®.
- Docket classifications that efficiently categorize dockets according to desired criteria and preferences, enabling users to focus only on items that matter.
- Party searches that check for party names and other case filings is also planned to be integrated with CaseAware®. QCC performs very granular party searches for any name permutation, preventing users from either missing a case or locating one that does not pertain to the individual being searched.
With the simple click of a button, CaseAware® users can obtain any and all cases for parties on a state-wide basis in just minutes with an unmatched level of accuracy, complete with name permutations. The law firm’s process remains the same, allowing CaseAware® users to sail effortlessly through their normal workflow. Detailed reporting is provided that can be accessed and a PDF copy of the court’s website docket page is stored for audit purposes.
Quandis will be attending the MBA’s Servicing Convention and Exposition from Feb. 14 – 17 in Grapeview, Texas at the Gaylord Texas Hotel. The company can be contact at 949-525-9005, via email at firstname.lastname@example.org for a demo of QCC and the CaseAware® integration.
Founded in 2003 and headquartered in Rancho Santa Margarita, California, Quandis is a leading default management software provider specializing in Web-based solutions for the mortgage industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.
KMC Information Systems, L.C. (“KMCIS”) is a St. Louis Missouri-based partnership founded in 2004 and dedicated to implementing quality solutions for the Legal, Mortgage, and Title industries. The CaseAware® product suite offered by KMCIS is the leading case management software for the default servicing industry. CaseAware® Manage is a complete and extremely configurable legal case management system developed specifically for default services law practices and foreclosure trustee firms. The system includes a dynamic workflow engine, automated fees and costs, and an integrated document generation, storage and retrieval system. CaseAware® Integrate provides automated, two-way transmission of data between a trustee or law firm’s case management/accounting systems and the prevalent default services industry systems. For more information, please visit www.caseaware.com.
Lending entities must adhere to the Department of Defense’s new MLA rules by Oct. 3, 2016 or risk non-compliance, fines and potential legal action
FOOTHILL RANCH, Calif., June 23, 2016 – Quandis, Inc., a leading provider of default management software and services, announced that it released a technology solution to help lending organizations comply with changes to the Military Lending Act (MLA) that take effect on Oct. 3, 2016. The MLA provides a number of new rules set forth by the Department of Defense (DoD) that impacts lenders working with active duty service members and their dependents. Failure to adhere to the DoD’s amended compliance rules can result in severe repercussions.
On July 22, 2015, the DoD finalized an amendment to the Military Lending Act of 2007, which entails crucial new rules that lenders must follow when dealing with active military personnel. The MLA rules apply to certain loans provided to “covered borrowers.” The term covered borrowers consists of consumers who, at the time they become obligated on the extension of credit, are members of the armed forces serving on active duty or active guard and reserve duty, along with their dependents.
Loans covered by the rule include:
- Unsecured closed-end loans
- Non-purchase-money secured closed-end loans
- Unsecured consumer lines of credit
- Credit cards
Quandis’ solution provides a real-time API that searches the DoD’s database to instantly return covered borrower status in either human or machine-readable formats. Supporting high concurrency and average response times well under one second, the API is ideally suited to integrate with automated underwriting systems (AUSs). Unlike most search solutions, Quandis’ technology parses name permutation data to search on a very granular level for active duty personnel as well as their dependents, ensuring comprehensive searches so that nothing is missed.
“Our ability to leverage the technology we have already developed to adhere to the Servicemembers Civil Relief Act (SCRA) for active duty military status, and apply that knowledge and technology to the MLA is a natural extension for us,” says Scott Stoddard, CEO of Quandis. “Anyone dealing with debt when it comes to covered borrowers must comply with the MLA. Compliance is king and this new offering provides a critical safe harbor for lending organizations working with service members.”
Quandis provides a DoD-certified tracking number, along with a time and date stamped audit trail for users in the event of an audit or issue to demonstrate proof of MLA “safe harbor” compliance. The company’s MLA compliance solution is already in production with several lending entities.
Notable is that a record number of complaints made by service members to the CFPB has been recorded recently. In 2015, the CFPB received 19,000 complaints from service members, veterans and their families, which represented a 13 percent increase from 2014. The top three areas for complaints were debt collection (46 percent), mortgage reporting (15 percent) and credit reporting (11 percent).
Lending entities need to start preparing in advance to comply with the MLA amendments as opposed to waiting until the Oct. 3 deadline. Interested parties can contact Quandis at 949-391-9029 or via email at email@example.com.
Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a default management software company specializing in web-based solutions for the mortgage banking industry. Quandis’ solutions include foreclosure process automation, valuation software, military search services, bankruptcy searches, short sale portals, skip tracing systems, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers to foreclosure attorneys, lenders, banks, GSEs, outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.
Profundity Communications, Inc.
Quandis Enhances its Military Search Service to Help Servicers and Attorneys Better Comply with the Servicemembers Civil Relief Act
Parsing of name permutation data more accurately identifies active military personnel, preventing improper foreclosures
FOOTHILL RANCH, Calif., Nov. 17, 2015 – Quandis, Inc., a leading provider of default management technology solutions, announced today that it developed and incorporated a sophisticated data parsing and analysis component into its Military Search Service. The new functionality assists servicers and default attorneys in adhering to the Servicemembers Civil Relief Act (SCRA) in order to avoid non-compliance, lawsuits and fines.
“The functionality we added to our Military Search Service ensures that all possible name variations are always searched for on a very granular level,” said Scott Stoddard, CEO of Quandis. “Often times, servicers and default attorneys receive borrower data from multiple parties and disparate software systems that frequently return slightly different name variations. This creates the potential to miss active military personnel and as a result incorrectly initiating the foreclosure process. Compliance is king and this new capability enables Quandis to further protect our clients.”
Quandis’ Military Search Service automates bulk as well as individual searches on delinquent loans by automatically combing the Department of Defense’s (DoD) database to identify borrowers who have active duty status in the military, which accompanies various foreclosure prevention protections. Each search returns a detailed, documented report from the DoD. The results are returned back into servicers’ back-office servicing applications and attorneys’ case management systems (CMS).
The ongoing problem is that organizations are challenged with verifying that a delinquent borrower is on active duty and then continually monitoring status to ensure it hasn’t changed. Further complicating searches is the type of information that is returned with slight variations in names, thus heightening the chance of missing active duty service members. The new functionality that has been added to Quandis’ Military Search Service significantly mitigates this risk.
Quandis’ SCRA Military Search Service can be used as a standalone solution or as integrated with leading law firm case management systems (CMS) and servicing platforms.
Not complying with the SCRA can result in stiff penalties, lawsuits and even the possibility of the home purchase transaction being rescinded.
Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a default management software provider specializing in web-based solutions for the lending industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.
Quandis’ Military Search Service helps protect U.S. Servicemembers in multiple areas of lending
FOOTHILL RANCH, Calif., Sept. 15, 2015 – Quandis, Inc., a leading provider of default management technology solutions, announced that it has extended its Military Search Service to locate active duty military personnel in other facets of consumer lending for compliance adherence.
The White House announced the implementation of a new rule to protect Servicemembers and their families from high-cost loans and predatory lending, which takes effect on Oct. 1, 2015. It closes loopholes in the 2006 Military Lending Act (MLA) by expanding the definition of “consumer credit” to include payday loans, vehicle title loans, refund anticipation loans, deposit advance loans, installment loans and credit cards.
Quandis’ Military Search Service works by performing automated bulk searches on the Department of Defense’s (DoD) website to identify borrowers that are listed as active duty in all military branches. An official military status report is provided by the Department of Defense within 24 hours. Currently, most searches are performed manually by lending entities on the DoD’s website, which is arduous, time consuming and risky.
“Expanding our footprint into other aspects of lending that can leverage our Military Search Service is a natural fit for us,” said Scott Stoddard, CEO of Quandis. “The solution that we provide today for mortgage lenders to address SCRA compliance is easily transferable to any organization that gives a loan to a U.S. Servicemember. They have specific rights that must be adhered to in order to comply with the new Military Lending Act that will be implemented on Oct. 1, or stiff penalties can be levied.”
Quandis’ Military Search Service is currently in use by servicers, banks, foreclosure attorneys, trustees and various outsourced networks operating in the mortgage banking industry. It is proven to help lending organizations comply with the Servicemembers Civil Relief Act (SCRA) of 2003, which has various rules around foreclosing on active military personnel who have become delinquent on their mortgage. The solution can be utilized to quickly, efficiently and cost effectively locate all active military personnel.
The service is offered on a variable cost model whereby companies only pay per search on executed transactions.
Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a default management software provider specializing in Web-based solutions for the lending industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.
Improving the default management process means putting more control into the hands of power users and relying less on IT to write rules and make changes.
See our CTO’s article on default management technology in Servicing Management magazine.
- Hosting.com: neither KVM/QEMU nor Xen hypervisor are installed
- Amazon Web Services: see their security advisory
- Microsoft Azure: neither KVM/QEMU nor Xen hypervisor are installed
FOOTHILL RANCH, Calif., March 26, 2015 – Quandis, Inc., a leading provider of default management technology solutions, announced that it again earned a spot on HousingWire magazine’s HWTECH™ 100 list for 2015. The list is comprised of the 100 most innovative technology companies serving the U.S. mortgage finance and real estate industries.
One of the primary reasons that Quandis was designated to the list was its development of Quandis Loan Servicing (QLS), a contemporary, highly flexible, scalable and purely browser-based default management platform. QLS can be implemented as an all-in-one, comprehensive system and also as individual modules.
The magazine states that more than 250 companies were evaluated by HousingWire editors for the 2015 program, which looks at technology innovation along six different categories: uniqueness of solution, growth, market influence, market potential, elegance of implementation, and “something else entirely”—a catch-all for disruption and other factors that drive innovation.
“Technology is changing both the mortgage and real estate industries in tangible and positive ways,” remarked Paul Jackson, publisher & CEO of HousingWire. “The honorees that are part of the 2015 HW TECH100™ are shaping this revolution, helping forge the future of an industry that drives the U.S. economic engine.”
A recognized innovator of new default servicing technology, Quanids offers a suite of modular, completely workflow-driven solutions that are delivered on a software-as-as-service (SaaS) basis and reside in the Cloud. The company’s solutions can also be installed onsite behind clients’ firewalls for large organizations that desire to host applications themselves.
“This year we were struck by the level of innovation we saw, with 40 new additions to the HW TECH100,” stated Jacob Gaffney, executive editor at HousingWire. “That speaks to how much change is taking place in the mortgage industry overall right now; we’re seeing a lot of market disruption, and technology providers are clearly taking advantage of the opportunity that creates.”
HousingWire is the nation’s most influential industry news source covering the U.S. housing economy, spanning residential mortgage lending, servicing, investments and real estate operations. Winner of numerous awards, including a 2012 Eddie Award for national editorial excellence in the B2B Banking/Business/Finance category, HousingWire has been recognized for excellence in journalism by the Society of Business Editors and Writers, the American Society of Business Press Editors, the National Association of Real Estate Editors, and Trade Association Business Publications International. Learn more at www.housingwire.com.
About the HW TECH100™
The HW TECH100™ highlights the housing economy’s 100 most innovative technology companies, along six unique dimensions of innovation. The annual awards program is the only program of its kind to include technology serving both the U.S. residential real estate and U.S. residential mortgage industries. Learn more at http://tech100.housingwire.com.
Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a default management software provider specializing in web-based solutions for the lending industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development. The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. With over 20 years of experience in developing mortgage technology solutions, Quandis understands the unique requirements necessary to deliver enhanced workflows and business-to-business communications. Quandis has been named a Top 50 Service Provider three years in a row. For more information, please visit www.quandis.com or call (949) 525-9000.
– See more at: http://www.mortgagespeak.com/press-release/housingwire-magazine-names-quandis-hw-tech100%E2%84%A2-list-second-year#sthash.GJOvObVh.dpuf
Since the introduction of LenStar, default management platforms have focused on managing default timelines. LPS Desktop, LenStar/Tempo, VendorScape, Quandis Loan Servicing and others do an excellent job at this: all parties involved with the default can view the timelines, and given the appropriate permissions, update the dates. However, keeping track of the default timeline dates is but a small fraction of the work required to manage a default.
For all the upgrades and enhancements made (and being made) by technology providers in the mortgage default servicing arena, there remains gaps in the ability of business users to implement new requirements effectively and easily. The inter-connected nature of mortgage servicers and their vendors almost always mandates getting IT departments involved. When evaluating a default management solution (DMS), servicers should evaluate the platform with both current and future use cases in mind.
Tasks: Keeping Users in 1 System
Managing a default means communicating with multiple systems: a servicing system (MSP, MortgageServ, etc.), your DMS, document imaging, valuations, PACER, and probably 3-8 home-grown systems used by collections, bankruptcy and other departments. Expecting processors to be able to navigate and manage multiple systems to complete a single task is, well, so 1990’s.
Your DMS should be able to present users with a work queue, and when they drill down into a task on that work queue, present a single page from which they can accomplish the task without opening other windows. This means that, either prior to rendering the task or as the task is rendering, the DMS should be able to:
- Fetch the latest data from your servicing system (has a payment been made?),
- Check other systems based on conditions (foreclosure sale is tomorrow, check PACER for a bankruptcy filing),
- Call an internal NPV model to help determine ,
- Render all of the information needed to complete the task, and
- Determine the level of approval needed to complete the task.
Just as “power users” can establish timelines in current default management systems, they also need to be able to configure the default workflow to determine when to accomplish each of the bullet points listed above. Questions to ask include:
- Can a power user create a step in the workflow to get current data from your servicing system?
- Can a power user create a step in the workflow to request products from your vendors?
- examples include BPOs, AVMs, Bankruptcy searches, SCRA checks, property inspections, title, pub and post
- Instead of your IT department creating a web page for users to run NPV calculations, have they exposed an NPV calculator that your DMS can call as needed? Can a power user determine what constitutes “as needed”?
- Can a power user control the user interface of a task? Not just creating new fields to track, but also things like:
- rendering a panel displaying documents from your imaging system
- complex controls like calculating payoff and reinstatement quotes
- prompting for sets of documents required for a particular loan modification
- How easy is to configure routing of a task for “final approval” based on power-user chosen criteria like UPB range, geographic region, and LTV ratios?
Producing Documents: Be Compliant
In the olden days (2010), document production was pretty straight forward: servicers produced their documents (often via the servicing system or a channel partner), and attorneys produced their documents via their case management system. There has always been some pain surrounding attorneys ensuring that the servicing data needed for attorney-created documents was current (think total debt and payoff quotes), but that’s not a problem we can just throw labor at that problem!
With the CFPB, HUD and the GSEs holding the servicer’s responsible for quality control over the attorney work product, this equation has started to change. Many servicers are now required to:
- Prove that they have approved the language used in the documents typically produced by an attorney, and
- Prove that they have reviewed the data associated with documents filed by the attorney
This is a serious consideration when evaluating a DMS. Does the DMS platform:
- Support document creation (“mail merge”)?
- Allow attorney case management systems to invoke a mail merge on demand?
- Enable real-time integration of attorney and DMS data, so you know the servicing data is accurate?
- Deliver the document images produced to both the attorney and into your document imaging system?
- Most importantly, can your power users collaborate with the attorney to manage the document templates in your DMS?
Business Rules: Make Sure You Understand Them
“Rules” is a very broad term, encompassing simple to very complex ideas. Examples of simple rules include:
- Forcing a required field to be filled out,
- Validating that a date is within a given range,
- Ensuring field relationships, like a valuation comparable is near the subject property
More complex rules are the meat and potatoes of making your DMS run efficiently, such as:
- Under what conditions are you required to send a breach letter?
- Is a user eligible for a particular loan modification program?
- When should you order an AVM vs a BPO vs an appraisal?
Questions to consider when evaluating a DMS include:
- Does your DMS system enable power users to implement such rules, or
- Can your DMS call rules that you’ve set up in a dedicated rules engine?
- Are the rules easy to understand, or arcane?
- If the rules are set up in your DMS, can other systems call them (don’t repeat yourself!)
Enabling power users to maintain rules is a huge deal. Your power users understand the nuances of default management far better than any IT department ever will. ‘Tis far better to offer your power users a tool to create rules, than to require power users to draft a requirements document for some programmer to write the rule for you: you’ll get your rule faster and more accurately with your power user!
We recently encountered a client that had an easy-to-use rules engine, but asked their IT department to implement rules surrounding a 2 paragraph description of breach letter requirements. The IT department created a rule that was a nearly 300-line long list of conditions. After months of production use, upon researching some incorrect behavior, the business unit discovered 2 of the 300 lines were slightly incorrect.
The business unit rewrote the rule in 6 lines, easily digestible by anyone familiar with default servicing. More importantly, it was more accurate because it was easier to read! When you can keep the implementation of rules inside your business unit, do it. Don’t let the inmates run the assylum.
Demand More Technology From Your Vendors
Default servicers pay lots of money to their vendors for all kinds of valuable data, including timeline date, valuations, title, bankruptcy and much more. In most cases, these data products are ordered in two ways:
- In bulk, often via a data file dump from a servicer’s IT department (e.g. BPOs, AVMs), and
- Ad-hoc, often via a user manually keying in orders (e.g. PACER, SCRA)
Ideally, a DMS will allow your power user to configure workflow steps to place such orders as part of your DMS workflow. In this case, it takes two to tango: not only must your DMS enable power users to do this, but so must the vendor you are ordering data products from. Many vendors offer web services, but that does not necessarily make them easy to use. Old-style SOAP-based web services generally require extensive IT involvement. Newer RESTful APIs often do not.
Consider a RESTful API to order title:
http://titlecompany.com/OrderTitle?Address=123 Main Street, Anywhere, CA 90210
If your power users can do a vlookup in Excel, a RESTful API call is cake.
The philosophy behind the this approach is to have IT professionals build a secure, easy to use pipeline that enables power users to choose what goes through the pipeline, and when. No longer will you need to set up a 3 week project to change the criteria driving your BPO orders; now your power user makes the change in your DMS in minutes.
This approach offers benefits far beyond a more powerful DMS. Upon building such a pipeline for PACER and SCRA orders, Quandis has found our clients integrating PACER and SCRA searches not just into their DMS, but into their call-center scripts, back-end analytics jobs, and more.
Yeah, But Can I Use Excel?
If a DMS is being used as described above, many of the processing gaps that exist today can be closed. Some gaps will remain. For those unforeseen situations, make sure your DMS plays well with Excel. Getting data out of your DMS is an obvious requirement. With a powerful DMS, more interesting Excel-style use cases arise, often in the case of servicing transfers:
- Generate documents based on ad-hoc spreadsheets and save them to your imaging system,
- Bounce a spreadsheet of prospective loan transfers against your breach letter rules (or any other rules),
- Place ad-hoc data orders to your vendors
In short, can you invoke any piece of DMS functionality by dropping off an Excel spreadsheet? If your power users have invested the time to configure your DMS to automate so much of your default management process for the “expected path”, you ought to be able to leverage that work for the unexpected path too.