Quandis is issuing an update on a security incident that impacted a Quandis business partner, First American. We want to assure our valued customers that the incident is isolated and has no effect on any of our products, except for Title Direct customers routing title orders to First American Title.
On December 21, we were made aware of a security incident involving one of our business partners (First American). Our immediate response was to assess the extent of the incident and its potential impact on our products and, more importantly, our customers’ data.
After a comprehensive analysis, we can confirm that the security incident is limited in scope and has no impact outside of our Title Direct product. No products or services offered by Quandis have been compromised. We want to emphasize that the security and privacy of our customers’ data are of utmost importance to us, and we have taken swift and decisive action to address this matter.
To our Title Direct users, we are working with First American to determine the scope of the incident, and whether any title orders were impacted. We understand the concern this may raise, and we want to assure you that we are taking all necessary steps to mitigate the impact of the incident on your title orders. Our team is working diligently to route title orders to alternate vendors, until the First American security incident is resolved. In the meantime, we are providing our Title Direct customers the option to re-route title orders to alternate providers until First American is back online.
For customers utilizing our other products, please rest assured that your data remains secure and unaffected by this incident. We have implemented rigorous security protocols across our entire product suite to safeguard your information.