Quandis Bankruptcy Search – Integration Guide

Introduction

This document serves as a guide for automating the integration of Quandis Bankruptcy Search using the Quandis Data Services Platform (QDS). It describes transmission protocols utilized, the QDS Bankruptcy workflow, XML messaging and schema requirements. It will also outline general usage and common error types.

It is written for both prospective and new system integrators, consultants and other technical professionals interested in integrating with QDS.

Definitions

The following terms are referred to in this document.

Term Definition
Client, Clients Organizations requesting Bankruptcy search orders
Endpoint Web service or HTTP receiver that is exposed by an organization to receive inbound data
QBO Acronym for Quandis Business Objects. Generally refers to any module or component created by Quandis.
QDS Quandis Data Services. Division of Quandis that is responsible for all data interchange.
PCL Pacer Case Locator.
Pacer Public Access To Court Electronic Records

Connectivity

QDS sends and receives data via the public internet using HTTPS (2048 bit) protocol as the standard protocol. VPN connectivity is supported under special circumstances. QDS supports the following protocols:

  • SOAP (using HTTPS)
  • HTTP POST (RESTful)

Preferred Transmission Patters

QDS supports an event driven transmission model whereas the preference is for the originating system to push or invoke the target end point whenever there is a need to transmit data. This is opposite from the source system polling the target system endpoint to check if data is available at any given time. As a result, we require our partners to expose an end point such as a SOAP web service or HTTPS receiver.  The end point is generally public accessible with security controlled by IP restriction and BASIC authentication.

Service Connectors

QDS supports the above protocols as standard connectivity. In some scenarios, there is a requirement to connect to an existing web service or platform using a combination of protocols to satisfy non-standard connectivity requirements for a partner. QDS can also implement Service Connectors that will facilitate this.  The usage of Service Connectors is evaluated on a per implementation basis.

Security

The following table describes the various protocols and security models used by QDS:

Protocol Security Model Notes
SOAP, HTTPS BASIC Authentication using HTTPS. See: http://www.faqs.org/rfcs/rfc2617.html Primary security model used by QDS
HTTPS (ApiKey) Include a custom HTTP header “X-ApiKey” containing your API access key. Secondary security model used by QDS.
FTPs, sFTP Reserved for future use

Web Service Host Information

The following table outlines the locations of both UAT and Production URLs. Unless otherwise stated, all URL relative paths are the same for production with only the host value changed.

QDS Environment Host Notes
UAT https://uatqbs.quandis.net/ All references in user guide point to UAT
Production https://qbs.quandis.com/

Endpoints

During the lifecycle of a Bankruptcy search several events occur on the client and Quandis systems. A subset of these events requires communication of data between the various systems to facilitate order processing.

QBS Specific Endpoints

The following endpoints are exposed by QBS for bankruptcy search events:

Purpose QMS Endpoint
Order Placement https://uatqbs.quandis.net/Bankruptcy/Bankruptcy.ashx/Search
Order Pickup (Polling) https://uatqbs.quandis.net/Bankruptcy/Bankruptcy.ashx/Pop
Product https://uatqbs.quandis.net/Bankruptcy/Bankruptcy.ashx/Product
Order Request Validation https://uatqbs.quandis.net/Bankruptcy/Bankruptcy.ashx/Validate

Client Specific Endpoints

The following table outlines the client endpoints utilized by QDS for Bankruptcy search events:

QDS Event Client Endpoint
Product Data (Non Pickup) Client Receives Data. Only used for non pickup scenarios when QDS posts Bankruptcy response data into the client system

Client must provide endpoint that utilizes the supported protocols.

Bankruptcy Search

Pacer Login

Quandis requires a Pacer login as part of setup. The interface will utilize the login for searching. Pacer allows an additional Client Code value to be set during login. A custom value can be provided as part of the Quandis setup to allow automated searching to be distinguished from manual searching for reconciliation purposes.

Product Types

The following table outlines the Product Types which can be specified in a search operation:

Product Type Purpose Notes
Bankruptcy Search Bankruptcy Search Utilizes “Search Options” format to set characteristics of search. Please refer to Search Options section. This is the supported format.
Docket Search Docket Search Stand-alone product type for searching dockets. The request Xml must contain a CaseUrl which implies a bankruptcy search has been previously performed

Search Options

Search options are individual properties used to specify the characteristics of a given search operation. Search options allow multiple properties to be set within the operation. The following table outlines the various search options available:

Search Option Required Values Notes
RegionalSearch N Always, Never, OpenCasesOnly Access regional bankruptcy site to obtain additional bankruptcy data from local case summary page. This setting is only applicable when a bankruptcy is located from the national search.
DocketSearch N Always, Never, OpenCasesOnly Access regional bankruptcy site to search and return dockets. This setting is only applicable when a bankruptcy is located from the national search.
ContactSearch N True, False Perform a skip-trace lookup for any contacts that do not have valid SSN information.  A full name and address must be provided.
ContactThreshold N 1 – 10 Threshold setting for governing searches when the subject contact SSN must be searched. Refer to Search Thresholds section.
BankruptcyThreshold N 1 – 10 Threshold setting for governing the amount of subsequent searching that can be performed on a given bankruptcy. Refer to Search Thresholds section.
GroupDocuments N Per-Contact, Per-Bankruptcy, Per-Order Determines how images are grouped. Combined will consolidate all related documents for a given subject for all bankruptcies. Individual will group documents based on bankruptcy. Default setting is Per-Contact.
IncludeScreenShot N True, False Includes a copy of the search screen, with the search criteria used, in the pacer certificate.
USSSNMask N None, ***** Used to mask all instances of a full SSN in the pacer certificate, up to the final 4 digits. e.g. *****6789
IncludeAP N True, False Include bankruptcy records that are Adversary Proceedings when searching for case summary or docket information. Setting this value to False will exclude any Adversary Proceedings (AP) from performing secondary searches
FileNameFormat N The naming convention to be used when generating pacer certificates. Any user information can be replaced at time of generation.

e.g. {SourceReferenceNumber}_PACER_{FirstName}_{LastName}_{ContactID}_{Year}.{Month}.{Day}.pdf

ProductType Y API 1.0.0, Custom Used to determine if a special product format will be used when generating the bankruptcy response.
ProductDelivery Y Deliver, Pickup, Custom, QBO3HTTP, None Determines how the final product will be delivered.

Search Option Response Data

The Search Options control which fields are returned in the operation response. The following table outlines the fields returned based on Search Option:

Search Option Fields Returned Notes
NationalSearch Bankruptcy Case Number

Bankruptcy (Name filed as)

Bankruptcy Chapter

State Of Filing

Filing Date

Closed Date

Disposition

Court

Case URL

Contains all fields from Pacer Case Locator.
RegionalSearch National Search fields plus:

Close Reason

Date Closed

Terminated Date

Discharged Date

Reopened Date

Converted Date

Dismissed Date

Confirmation Hearing Date

Attorney Name

Attorney Contact Info (phone, email, fax) if specified

Trustee Name

Trustee Contact Info (phone, email, fax) if specified

Contains all fields from Pacer Case Locator and regional site summary page.
Dockets Each docket includes:

Docket Text

Filing Date

Document Url (if provided)

Sequence (if provided)

Collection of dockets returned docket search screen on regional site
All Types PDF image of Pacer screen information was obtained from. Image is provided when a bankruptcy is either found or not found.

Regional Search Logic

The regional search iterates through each PCL search result and submits a request to the regional site to obtain case summary status. Since the PCL site and regional sites are operated independently and accessed by different URLs, there is chance a regional site can be offline during the lifecycle of the search. The bankruptcy search can accommodate this condition and will cascade logic to return a basic search result when a given regional site is inaccessible. The purpose of this logic is to allow the bankruptcy result to be obtained when searching is time sensitive.

Search Criteria

Quandis Bankruptcy Search can accommodate the following search criteria: Full SSN, SSN4 + Party, Non-SSN + Contact.  The input determines what criteria are submitted to the bankruptcy search.

Search Type Description
Full SSN 9 digit SSN submitted without any other criteria
SSN4 + Party SSN4 and Party. SSN must be 4 digits and Party can be represented as:

·        First name and Last name. If explicit values are provided both first and last name must be provided

·        Party (one field). This is a free form field where a full or last name can be provided

Non-SSN + Contact No SSN information is provided but Contact information including full address is provided. Full address information must be provided. In this scenario, Quandis will use a third party search provider to perform a contact search (skip) and will search bankruptcy for each unique SSN located. See Appendix B “Contact Search” for further detail.

Docket Search
The Quandis Bankruptcy Search includes functionality to search docket information from within Pacer. There are two ways to search for docket information:

  • Include Search Option ‘Dockets’ in Bankruptcy Search request
  • Invoke stand-alone operation with Product Type ‘Docket Search’

Dockets as Part of Bankruptcy Search

This is the easiest way to search docket information. As a Search Option from a Bankruptcy Search, ‘Dockets’ can be specified. When a bankruptcy is located, the docket information will be accessed and returned in the search response. By default dockets are searched for any bankruptcy located. This can be limited by setting the Search Option ‘DocketsOpenCaseOnly’ that will only search dockets when a file does not contain a closed date. This is an effective way to reduce Pacer costs.

Dockets as Stand-Alone Search

Dockets can be searched as a stand-alone operation. This allows for dockets to be searched for a given case as an individual operation.  Invoking the Docket Search as a stand-alone operation allows for additional granularity in search options. The following search options can be specified when searching dockets:

Search Option Required Values Notes
FromDate N Date Allows dockets to be searched by date range. Starting date range for docket add date. Specifies docket cannot be older that date provided.
ToDate N Date Allows dockets to be searched by date range. Ending date range for docket add date. Specifies docket must be older that date provided. Value cannot exceed last month and day of current year.
SequenceStart N Number Allows dockets to be searched by sequence. Starting point for docket sequence. Dockets will be returned for any sequence greater than value submitted.
SequenceEnd N Number Allows dockets to be searched by sequence. Ending point for docket sequence. Dockets will be returned for any sequence less than value submitted.

The docket search is a two-step model such that the input for a docket search contains a CaseUrl which is contained Quandis Bankruptcy Search response Xml.

Search Thresholds

Search thresholds are implemented within the bankruptcy search to limit the amount of processing that occurs. The general purpose is to set limits on the amount of data being returned to both control costs and ensure the amount of information returned is not too broad and is not diluted in value. There are two configurable thresholds: Contact Threshold, Bankruptcy Threshold. The following table provides additional detail on each threshold:

Threshold (SearchOption) Required Values Default Value Purpose
ContactThreshold N 1-10 5 Only applicable when SSN search is performed. Limits the allowed contacts being submitted for a Bankruptcy Search.
BankruptcyThreshold N 1-10 5 Limits the amount of subsequent searches (Regional or Dockets) executed based on the number of bankruptcies returned by a national search. This number is cumulative and applies when a contact search is performed as well. Duplicate cases are counted as one search.

Threshold values can be passed or omitted in the Search Options section of the request. If they are not supplied in the request they are defaulted. Quandis can set the default value per organization globally so they don’t have to be passed in every request.

Threshold Indicators

As the bankruptcy responses vary, there are two indicators in the response Xml which indicate if a threshold has been reached:

Indicator Location Values Notes
Status Attribute in parent-most node in Xml response Success Success Indicates no thresholds were reached
Warning Indicates a threshold has been reached
StatusCode Attribute in parent-most node in Xml response Threshold.ContactCount Indicates the Contact Threshold has been reached.
Threshold.BankruptcyCount Indicates Bankruptcy Threshold has been reached.

Threshold Examples

An example of Contact Threshold enforcement is the following: Assume a bankruptcy search is submitted for John Doe, 123 Maple, Anywhere CA without SSN. The search will access the data provider and lookup SSN. QDS will filter the search results to each unique contact with combined unique SSN, Last Name and First Name. The data provider can potentially return more than 5 subjects to search Pacer.  If this number exceeds the threshold, the subjects will not be searched in Pacer and the response will contain a message indicating the threshold has been exceeded along with the contact information. The expected action item for the client is to review the contacts returned an submit another bankruptcy search with the SSN4 returned from Quandis.

An example of the Bankruptcy Threshold enforcement is the following: Assume a bankruptcy search is submitted for John Doe, 123 Maple, Anywhere CA with SSN and Search Options ‘RegionalSearch’ and ‘Dockets’ were specified. If Pacer Case Locator returns more than 5 bankruptcies, the operation will stop at the PCL search and not download region and docket data. The bankruptcy data will be returned and for the Contact a message will be returned indicating the threshold has been exceeded.  This threshold number is cumulative of all searches and applies to contact searching as well. In this example, if a contact search returned 3 distinct contacts which returned 2 bankruptcies each, the total number of bankruptcies is 6. This would exceed the default value of 5, so no subsequent searches would be performed. The expected action item would be to order dockets and region data as a stand-alone service if desired.

Workflow Diagrams

Order Submission Non Pickup Model

The following diagram depicts the QDS Bankruptcy Process for a non pickup scenario. This model encapsulates order submission by client and product submission initiated by Quandis. For each arrow, there is a corresponding Xml message that is sent from party to party. The solid lines represent mandatory messages.

Order Submission Pickup Model

The following diagram depicts the QDS Bankruptcy Process for a pickup scenario. The order submission mirrors the non-pickup model. Product delivery is addressed by the pickup model.

XML Message Types for Bankruptcy Search Workflow Steps

The following table describes the various XML message types used for Bankruptcy search and what stage in the workflow they are utilized:

Workflow Step Participant(s) Schema(s) Utilized Triggering Endpoint(s) Utilized
Order Placement Client API.Order.1.0.0.xsd By Client QDS Endpoint
Synchronous Acknowledgement Client API.Ack.1.0.0.xsd Synchronous acknowledgement returned during order placement with QDS N/A
Product Data (Non Pickup) QDS API.Product.1.0.0.xsd Product delivery to client initiated by QDS Client Endpoint
Order Pickup
Pickup Message List Client QDS Pickup Message List.xsd By client on schedule QDS Endpoint
Pickup Message Client API.Product.1.0.0.xsd Product delivery to client initiated by client QDS Endpoint

Key Workflow Steps

The Bankruptcy search process contains key workflow steps or events. The following provides additional detail on these steps.

Order Submission

Order submission originates from the client system. Orders are submitted by using any of the supported protocols. QDS will evaluate the format of the message using schema validation and instantly return a success or failure in the form of a QDS acknowledgment. In the diagram above, this is represented as a separate message but is part of order submission.

PickupList (Only used in Pickup Model)

This is initiated by clients on a scheduled basis in scenarios when order type is designated for pickup. The client will invoke a web service on QDS to obtain a list of completed orders. QDS will return an Xml dataset of completed orders that is used as input for a subsequent web service call to pick up the individual order data.

Product Data

When the order has been processed on QDS, product data will remain ready for pickup or be submitted to the client endpoint.

Client Submission

Under the client submission model, QDS will deliver the product data to the client’s configured endpoint.

Order Pickup

With the pickup model, product data is returned when the client invokes the Pickup Order web service. By invoking the pickup web service, the order is automatically marked as complete. This will remove the order from the PickupList dataset. Order pickup is permitted more than once.

Contact Search

Quandis Bankruptcy search provides bankruptcy information using an individual’s United States Social Security Number (USSSN) or SSN4 along with Party name.

Searches can also be conducted on individuals for whom a valid USSSN is not available, provided the party information (first name, last name, address, city, state, and postal code) are provided as criteria. A typical business scenario would be a co-signer on a loan or title document. Quandis advanced search can locate USSSN based on the above criteria before submitting to the Pacer website. The process will perform a search through our internal service providers to locate the missing USSSN. The provider also provides all known aliases and addresses for reconciliation purposes.

For example:
A search for Jane Progin at 123 Main Street, Springfield, CA, 95370 (USSSN unavailable) could return:

  • Progin                123 Main Street,    Springfield,    CA, 95370, USSSN = 222-22-2221
  • Jane A. Palovitz 123 Main Street,    Springfield,    CA, 95370, USSSN = 222-22-2222
  • Jane Progin           456 Elm Ave,        Beverly Hills, CA, 90210, USSSN = 222-22-2223

Each line item above is referred to as an alias. The alias is an individual search response from the main contact. Each unique combination of unique USSSN is submitted to Pacer for bankruptcy searching. This ensures all unique combinations USSSN are searched:

  • Progin, USSSN = 222-22-2221
  • Palovitz, USSSN = 222-22-2221
  • Progin, USSSN = 222-22-2223

Each search returns an PDF image of the search response from Pacer Case Locator (PCL).  Each PDF image contains a billing footer with date searched, search criteria and cost. The footer can be used for search result and billing reconciliation.

Court List

Name Url Type State SubscriberID
Alabama Middle Bankruptcy Court https://ecf.almb.uscourts.gov ECF AL services.quandis.com-Court-ecf.almb.uscourts.gov
Alabama Northern Bankruptcy Court https://ecf.alnb.uscourts.gov ECF AL services.quandis.com-Court-ecf.alnb.uscourts.gov
Alabama Southern Bankruptcy Court https://ecf.alsb.uscourts.gov ECF AL services.quandis.com-Court-ecf.alsb.uscourts.gov
Alaska Bankruptcy Court https://ecf.akb.uscourts.gov ECF AK services.quandis.com-Court-ecf.akb.uscourts.gov
Arizona Bankruptcy Court https://ecf.azb.uscourts.gov ECF AZ services.quandis.com-Court-ecf.azb.uscourts.gov
Arkansas Eastern Bankruptcy Court https://ecf.areb.uscourts.gov ECF AR services.quandis.com-Court-ecf.areb.uscourts.gov
Arkansas Western Bankruptcy Court https://ecf.arwb.uscourts.gov ECF AR services.quandis.com-Court-ecf.arwb.uscourts.gov
California Central Bankruptcy Court https://ecf.cacb.uscourts.gov ECF CA services.quandis.com-Court-ecf.cacb.uscourts.gov
California Eastern Bankruptcy Court https://ecf.caeb.uscourts.gov ECF CA services.quandis.com-Court-ecf.caeb.uscourts.gov
California Northern Bankruptcy Court https://ecf.canb.uscourts.gov ECF CA services.quandis.com-Court-ecf.canb.uscourts.gov
California Southern Bankruptcy Court https://ecf.casb.uscourts.gov ECF CA services.quandis.com-Court-ecf.casb.uscourts.gov
Colorado Bankruptcy Court https://ecf.cob.uscourts.gov ECF CO services.quandis.com-Court-ecf.cob.uscourts.gov
Connecticut Bankruptcy Court https://ecf.ctb.uscourts.gov ECF CT services.quandis.com-Court-ecf.ctb.uscourts.gov
Delaware Bankruptcy Court https://ecf.deb.uscourts.gov ECF DE services.quandis.com-Court-ecf.deb.uscourts.gov
District Of Columbia Bankruptcy Court https://ecf.dcb.uscourts.gov ECF DC services.quandis.com-Court-ecf.dcb.uscourts.gov
Florida Middle Bankruptcy Court https://ecf.flmb.uscourts.gov ECF FL services.quandis.com-Court-ecf.flmb.uscourts.gov
Florida Southern Bankruptcy Court https://ecf.flsb.uscourts.gov ECF FL services.quandis.com-Court-ecf.flsb.uscourts.gov
Florida Northern Bankruptcy Court https://ecf.flnb.uscourts.gov ECF FL services.quandis.com-Court-ecf.flnb.uscourts.gov
Middle District of Georgia https://ecf.gamb.uscourts.gov ECF GA services.quandis.com-Court-ecf.gamb.uscourts.gov
Georgia Northern Bankruptcy Court https://ecf.ganb.uscourts.gov ECF GA services.quandis.com-Court-ecf.ganb.uscourts.gov
Georgia Southern Bankruptcy Court https://ecf.gasb.uscourts.gov ECF GA services.quandis.com-Court-ecf.gasb.uscourts.gov
Guam Bankruptcy Court https://ecf.gub.uscourts.gov ECF GU services.quandis.com-Court-ecf.gub.uscourts.gov
Hawaii Bankruptcy Court https://ecf.hib.uscourts.gov ECF HI services.quandis.com-Court-ecf.hib.uscourts.gov
Idaho Bankruptcy Court https://ecf.idb.uscourts.gov ECF ID services.quandis.com-Court-ecf.idb.uscourts.gov
Illinois Central Bankruptcy Court https://ecf.ilcb.uscourts.gov ECF IL services.quandis.com-Court-ecf.ilcb.uscourts.gov
Illinois Northern Bankruptcy – Chicago – ECF https://ecf.ilnb.uscourts.gov ECF IL services.quandis.com-Court-ecf.ilnb.uscourts.gov
Illinois Southern Bankruptcy Court https://ecf.ilsb.uscourts.gov ECF IL services.quandis.com-Court-ecf.ilsb.uscourts.gov
Indiana Northern Bankruptcy Court https://ecf.innb.uscourts.gov ECF IN services.quandis.com-Court-ecf.innb.uscourts.gov
Indiana Southern Bankruptcy – ECF https://ecf.insb.uscourts.gov ECF IN services.quandis.com-Court-ecf.insb.uscourts.gov
Iowa Northern Bankruptcy Court https://ecf.ianb.uscourts.gov ECF IA services.quandis.com-Court-ecf.ianb.uscourts.gov
Iowa Southern Bankruptcy Court https://ecf.iasb.uscourts.gov ECF IA services.quandis.com-Court-ecf.iasb.uscourts.gov
Kansas Bankruptcy Court https://ecf.ksb.uscourts.gov ECF KS services.quandis.com-Court-ecf.ksb.uscourts.gov
Kentucky Eastern Bankruptcy Court https://ecf.kyeb.uscourts.gov ECF KY services.quandis.com-Court-ecf.kyeb.uscourts.gov
Kentucky Western Bankruptcy Court https://ecf.kywb.uscourts.gov ECF KY services.quandis.com-Court-ecf.kywb.uscourts.gov
Louisiana Eastern Bankruptcy Court https://ecf.laeb.uscourts.gov ECF LA services.quandis.com-Court-ecf.laeb.uscourts.gov
Louisiana Middle Bankruptcy Court https://ecf.lamb.uscourts.gov ECF LA services.quandis.com-Court-ecf.lamb.uscourts.gov
Louisiana Western Bankruptcy Court https://ecf.lawb.uscourts.gov ECF LA services.quandis.com-Court-ecf.lawb.uscourts.gov
Maine Bankruptcy Court https://ecf.meb.uscourts.gov ECF ME services.quandis.com-Court-ecf.meb.uscourts.gov
Maryland Bankruptcy Court https://ecf.mdb.uscourts.gov ECF MD services.quandis.com-Court-ecf.mdb.uscourts.gov
Massachusetts Bankruptcy Court https://ecf.mab.uscourts.gov ECF MA services.quandis.com-Court-ecf.mab.uscourts.gov
Michigan Eastern Bankruptcy Court https://ecf.mieb.uscourts.gov ECF MI services.quandis.com-Court-ecf.mieb.uscourts.gov
Michigan Western Bankruptcy Court https://ecf.miwb.uscourts.gov ECF MI services.quandis.com-Court-ecf.miwb.uscourts.gov
Minnesota Bankruptcy Court https://ecf.mnb.uscourts.gov ECF MN services.quandis.com-Court-ecf.mnb.uscourts.gov
Mississippi Northern Bankruptcy Court https://ecf.msnb.uscourts.gov ECF MS services.quandis.com-Court-ecf.msnb.uscourts.gov
Mississippi Southern Bankruptcy Court https://ecf.mssb.uscourts.gov ECF MS services.quandis.com-Court-ecf.mssb.uscourts.gov
Missouri Eastern Bankruptcy Court https://ecf.moeb.uscourts.gov ECF MO services.quandis.com-Court-ecf.moeb.uscourts.gov
Missouri Western Bankruptcy Court https://ecf.mowb.uscourts.gov ECF MO services.quandis.com-Court-ecf.mowb.uscourts.gov
Montana Bankruptcy Court https://ecf.mtb.uscourts.gov ECF MT services.quandis.com-Court-ecf.mtb.uscourts.gov
Nebraska Bankruptcy Court https://ecf.neb.uscourts.gov ECF NE services.quandis.com-Court-ecf.neb.uscourts.gov
Nevada Bankruptcy Court https://ecf.nvb.uscourts.gov ECF NV services.quandis.com-Court-ecf.nvb.uscourts.gov
New Hampshire Bankruptcy Court https://ecf.nhb.uscourts.gov ECF NH services.quandis.com-Court-ecf.nhb.uscourts.gov
New Jersey Bankruptcy Court https://ecf.njb.uscourts.gov ECF NJ services.quandis.com-Court-ecf.njb.uscourts.gov
U.S. BANKRUPTCY COURT for the New Mexico https://ecf.nmb.uscourts.gov ECF NM services.quandis.com-Court-ecf.nmb.uscourts.gov
New York Eastern Bankruptcy Court https://ecf.nyeb.uscourts.gov ECF NY services.quandis.com-Court-ecf.nyeb.uscourts.gov
New York Northern Bankruptcy Court https://ecf.nynb.uscourts.gov ECF NY services.quandis.com-Court-ecf.nynb.uscourts.gov
New York Southern Bankruptcy Court https://ecf.nysb.uscourts.gov ECF NY services.quandis.com-Court-ecf.nysb.uscourts.gov
New York Southern Bankruptcy Court https://ecf-closed.nysb.uscourts.gov ECF NY services.quandis.com-Court-ecf-closed.nysb.uscourts.gov
New York Western Bankruptcy Court https://ecf.nywb.uscourts.gov ECF NY services.quandis.com-Court-ecf.nywb.uscourts.gov
North Carolina Eastern Bankruptcy – ECF https://ecf.nceb.uscourts.gov ECF NC services.quandis.com-Court-ecf.nceb.uscourts.gov
North Carolina Middle Bankruptcy Court https://ecf.ncmb.uscourts.gov ECF NC services.quandis.com-Court-ecf.ncmb.uscourts.gov
North Carolina Western Bankruptcy Court https://ecf.ncwb.uscourts.gov ECF NC services.quandis.com-Court-ecf.ncwb.uscourts.gov
North Dakota Bankruptcy Court https://ecf.ndb.uscourts.gov ECF ND services.quandis.com-Court-ecf.ndb.uscourts.gov
Ohio Northern Bankruptcy Court https://ecf.ohnb.uscourts.gov ECF OH services.quandis.com-Court-ecf.ohnb.uscourts.gov
Ohio Southern Bankruptcy Court https://ecf.ohsb.uscourts.gov ECF OH services.quandis.com-Court-ecf.ohsb.uscourts.gov
Oklahoma Eastern Bankruptcy Court https://ecf.okeb.uscourts.gov ECF OK services.quandis.com-Court-ecf.okeb.uscourts.gov
Western District of Oklahoma – ECF https://ecf.okwb.uscourts.gov ECF OK services.quandis.com-Court-ecf.okwb.uscourts.gov
Oklahoma Northern Bankruptcy Court https://ecf.oknb.uscourts.gov ECF OK services.quandis.com-Court-ecf.oknb.uscourts.gov
Oregon Bankruptcy Court https://ecf.orb.uscourts.gov ECF OR services.quandis.com-Court-ecf.orb.uscourts.gov
Pennsylvania Eastern Bankruptcy Court https://ecf.paeb.uscourts.gov ECF PA services.quandis.com-Court-ecf.paeb.uscourts.gov
Pennsylvania Middle Bankruptcy Court https://ecf.pamb.uscourts.gov ECF PA services.quandis.com-Court-ecf.pamb.uscourts.gov
Pennsylvania Western Bankruptcy Court https://ecf.pawb.uscourts.gov ECF PA services.quandis.com-Court-ecf.pawb.uscourts.gov
Puerto Rico Bankruptcy Court https://ecf.prb.uscourts.gov ECF PR services.quandis.com-Court-ecf.prb.uscourts.gov
Rhode Island Bankruptcy Court https://ecf.rib.uscourts.gov ECF RI services.quandis.com-Court-ecf.rib.uscourts.gov
South Carolina Bankruptcy Court https://ecf.scb.uscourts.gov ECF SC services.quandis.com-Court-ecf.scb.uscourts.gov
South Dakota Bankruptcy Court https://ecf.sdb.uscourts.gov ECF SD services.quandis.com-Court-ecf.sdb.uscourts.gov
Tennessee Eastern Bankruptcy Court https://ecf.tneb.uscourts.gov ECF TN services.quandis.com-Court-ecf.tneb.uscourts.gov
Tennessee Middle Bankruptcy Court https://ecf.tnmb.uscourts.gov ECF TN services.quandis.com-Court-ecf.tnmb.uscourts.gov
Tennessee Western Bankruptcy Court https://ecf.tnwb.uscourts.gov ECF TN services.quandis.com-Court-ecf.tnwb.uscourts.gov
Texas Eastern Bankruptcy Court https://ecf.txeb.uscourts.gov ECF TX services.quandis.com-Court-ecf.txeb.uscourts.gov
Texas Northern Bankruptcy Court https://ecf.txnb.uscourts.gov ECF TX services.quandis.com-Court-ecf.txnb.uscourts.gov
Texas Southern Bankruptcy Court https://ecf.txsb.uscourts.gov ECF TX services.quandis.com-Court-ecf.txsb.uscourts.gov
Texas Western Bankruptcy Court https://ecf.txwb.uscourts.gov ECF TX services.quandis.com-Court-ecf.txwb.uscourts.gov
Utah Bankruptcy Court https://ecf.utb.uscourts.gov ECF UT services.quandis.com-Court-ecf.utb.uscourts.gov
Vermont Bankruptcy Court https://ecf.vtb.uscourts.gov ECF VT services.quandis.com-Court-ecf.vtb.uscourts.gov
Virginia Eastern Bankruptcy – ECF https://ecf.vaeb.uscourts.gov ECF VA services.quandis.com-Court-ecf.vaeb.uscourts.gov
Virginia Western Bankruptcy Court https://ecf.vawb.uscourts.gov ECF VA services.quandis.com-Court-ecf.vawb.uscourts.gov
Washington Eastern Bankruptcy Court https://ecf.waeb.uscourts.gov ECF WA services.quandis.com-Court-ecf.waeb.uscourts.gov
Washington Western Bankruptcy Court https://ecf.wawb.uscourts.gov ECF WA services.quandis.com-Court-ecf.wawb.uscourts.gov
West Virginia Northern Bankruptcy Court https://ecf.wvnb.uscourts.gov ECF WV services.quandis.com-Court-ecf.wvnb.uscourts.gov
West Virginia Southern Bankruptcy Court https://ecf.wvsb.uscourts.gov ECF WV services.quandis.com-Court-ecf.wvsb.uscourts.gov
Wisconsin Eastern Bankruptcy Court https://ecf.wieb.uscourts.gov ECF WI services.quandis.com-Court-ecf.wieb.uscourts.gov
Wisconsin Western Bankruptcy Court https://ecf.wiwb.uscourts.gov ECF WI services.quandis.com-Court-ecf.wiwb.uscourts.gov
Wyoming Bankruptcy Court https://ecf.wyb.uscourts.gov ECF WY services.quandis.com-Court-ecf.wyb.uscourts.gov

Frequently Asked Questions

Q: We need to search records where we have a mix of full, partial and no SSNs. Can Quandis accommodate?

A: Yes. At the individual search level, the search accepts a full, partial and no SSN. You can provide the SSN when you have it and Quandis can contact search the remaining orders where there is no SSN.

Q: Our employees manually use Pacer and have noticed it is now offline. How does that impact the searches we’ve submitted?

A: You can continue to submit searches to Quandis. As Quandis processes search requests near real-time, we detect if Pacer is offline and allow the searches to be resumed once Pacer is back on-line.  This happens automatically with our back-office servers. There is no interruption of the connectivity between your system and Quandis and you can continue to submit requests.  If Pacer is offline for an extended period of time, we’ll send a notification to our clients if we feel this will impact our client SLAs.

Q: We have our own xml formats we use. Can QDS adopt these xml formats?

A: Yes. QDS can transform our native QBO formatted data into your organization’s format. This is extra effort and will impact the implementation timeline.

Q: We already expose various end points to accept product data. Can QDS tap into these endpoints?

A: Yes.  With this approach there are two considerations: 1) if the current endpoint is not supported by QDS standard protocols then a custom Service Connector will need to be built. 2) Your current endpoint may require a certain xml format to correctly function. When QDS consumes a custom endpoint for a Service Connector, we generally transform the data from the QBO format to the required endpoint format. This is extra effort and can impact the implementation timeline.

Q: Are results received from Quandis in a secure manner?

A: Yes, result files are built on the Quandis platform, and may be encrypted with PKI and/or transmitted securely via sFTP, FTPS or HTTPS to the client.

Q: How do I know Quandis employees will not compromise my data?

A: Bankruptcy search is a completely automated process; Quandis employees are not involved with the mechanics of a Bankruptcy search. Quandis system administrators have access to the servers on which the data is processed, and are governed by our Security Policy and Procedures document.

Q: Is the data that you process secure?

A: The request and result files are encrypted and/or transmitted via secure channels (sFTP, FTPS, or HTTPS).  All data within Quandis for processing is stored in a secure SQL Server database, with SSNs being encrypted at rest. SQL backups are encrypted, and stored on RAID media in our alternate production data center. RAID media is physically destroyed upon disposal. We do not use tape backups or off-site storage of our backups. All access to RAID media is tightly controlled with a minimum of two-factor authentication, and employees with access are trained in accordance with our Security Policy and Procedures document.

Q: How long do you retain the data?

A: We retain all data for 6 months by default. However, we can configure on a client-by-client basis different retention periods to comply with client retention policies. We recommend 6 months ensuring we can answer any questions that may arise concerning your data.

Q: Is your system scalable? How many searches can you perform?

A: Quandis maintains multiple production SSAE-16 certified data centers. Each runs on load balanced web servers with SQL Server for back end data storage. The limiting factor in concurrency is the Pacer website. Quandis manages this by controlling the threading on how many searches can be simultaneously sent to Pacer to eliminate timeouts and bottle necks.

Q: If a threshold is reached within a search, am I billed for the whole search?

A: No. The purpose of the threshold search is to limit the searching which limits the underlying costs. You are only billed for the pages that are downloaded from Pacer.